Returns & Exchanges

At Zak, we want you to love your home essentials; if you are not completely satisfied, you may return your items within 30 days of delivery for a full refund or exchange. Please ensure all home goods are returned in their original packaging and unused condition to qualify for processing.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original Zak boxes, ensuring fragile home decor is properly cushioned to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing